We all know healthcare is very complex and is changing at an increasing pace with technological, scientific and regulatory disruptions. Healthcare delivery consists of thousands of interlinked processes, technologies, and participants that result in a very complex system. If we focus on the processes of care in a systemic way, we can fundamentally change the game and deal with the challenges facing modern healthcare.
Lean Coaching for Healthcare
The Lean methodology provides a human-centered and practical approach to managing and growing healthcare organizations in a patient and provider centered, effective way. It is an effective approach to new product, service and customer experience development, as well as the organizational blueprint that enables healthcare organizations to grow in alignment with their customers and markets.
Strategy Deployment
Lean Strategy Deployment is a method that sets breakthrough priorities to transform a healthcare organization and builds a listening system to collect feedback from staff and patients on how to prioritize and implement them. Strategic direction is determined and managed through the power of the incremental change with a fully empowered and agile organization.
Organizational Design
Good organizational design helps communications, productivity, and innovation in healthcare. It creates an environment where providers can work effectively. Great organizational design starts and ends with the patient journey and maps systems, structures and culture that’s required to deliver desired patient and provider experiences. Together with patients and providers, we discover how to build effective organizational design strategies.
Collaborative Problem-Solving
Collaborative problem solving methods incorporate Human-Centered Design and Lean principles to enable your healthcare organization, and patient and provider communities to develop your own sustainable, innovative solutions thus empowering you to continue on your transformational journey. Collaborative problem solving is an essential capability for innovation and growth in a fast changing healthcare environment.