Healthcare systems are dynamic and interconnected and complexity continues to increase with technological, scientific and regulatory changes. Healthcare delivery consists of thousands of interlinked processes, technologies, and participants, which lead to undetectable, and sometimes unpredictable interactions. If we focus on people, processes and technology of care in a systemic way, we can build responsive systems that are capable or learning and adopting to the ever-changing environment.
Lean Coaching for Healthcare
The Lean methodology provides a human-centered and practical approach to managing and growing healthcare organizations in a patient and provider centered way. It is an effective approach to new product, service and customer experience development, as well as the organizational blueprint that enables healthcare organizations to grow in alignment with their customers and markets.
Strategy Deployment
Lean Strategy Deployment is a method that sets breakthrough priorities to transform organizations and build a management system that integrates inputs from providers, staff and patients enabling rapid experimentation and organizational learning. Strategic direction is determined and managed through the power of the incremental change with a fully empowered and agile organization.
Organizational Design
Good organizational design helps communications, productivity, and innovation in healthcare. It creates an environment where providers can work effectively. Great organizational design starts and ends with the patient journey and maps systems, structures and culture that’s required to deliver desired patient and provider experiences. Together with patients and providers, we discover how to build effective organizational design strategies.
Collaborative Problem-Solving
Collaborative problem solving methods incorporate Human-Centered Design and Lean principles to enable your healthcare organization, and patient and provider communities to develop your own sustainable, innovative solutions empowering your team to continue on your transformational journey. Collaborative problem solving is an essential capability for innovation and growth in a fast changing healthcare environment.